Ace Penzionne - Cebu

Location near Gaisano mall

Plenty of restaurants nearby. Cool room without air conditioning needed. Rooftop restaurant with great views. Conveniently across the street from the mall. TV and hot water worked well. Friendly and helpful staff

Nothing, all good.

One of the highlights of my stay at this hotel was the excellent value for money. For a reasonable price, I was able to book a spacious and well-lit room with all the basic amenities I needed. The staff were incredibly polite and attentive, ensuring that all my needs were met. The location of the hotel, in front of Gaisano mall, was incredibly convenient, as I could easily access dining and shopping options. Additionally, the hotel's proximity to the centre of Lapu-Lapu City made it a perfect base for exploring the area.

All aspects of my stay at this hotel were satisfactory.

Good view and convenient location close to mall and dining options. Free Wi-Fi and easy access to transportation to downtown.

Rooms were run down and smelled bad. Staff was not efficient in fulfilling room reservations.

This hotel really offers great value for money. The rooms are spacious and the prices are reasonable, especially considering the hotel’s convenient location in front of Gaisano mall. Moreover, the staff are friendly and attentive, making sure that basic amenities like toothbrushes and toothpaste are provided. The slightly noisy air conditioning in the rooms doesn't detract from the pleasant experience overall.

No improvement needed, everything was satisfactory.

Located conveniently in a bustling area, guests can easily access a fast food chain and a grocery store. A ferry terminal is a short taxi ride away, offering a speedy trip to Cebu City. the airport is within close proximity and free shuttle rides are available. the rooms are clean, comfortable and equipped with a TV, air conditioning and hot/cold shower. the staff is courteous and willing to assist with luggage.

The quality of the provided soap and shampoo could be improved.

This hotel had a great location, with a mall right across the street that had lots of restaurants and fast food options. The room was always cool, even without the air conditioning. Good TV and hot water in the bathroom.

Can't fault the hotel in any way.

Ace Penzionne is a hidden gem in Lapu-Lapu City. Its excellent location in front of Gaisano Mall makes it convenient for shopping and dining. The prices are fair for the medium comfort offered, and the attention to detail is evident throughout the hotel. The rooms, although slightly small, are clean and equipped with all basic amenities, including reliable hot showers. Additionally, the hotel offers a free shuttle service to and from the airport, ensuring a hassle-free arrival and departure experience.

All in all, this hotel provided a satisfactory stay.

Free shuttle service to and from the airport was really convenient, and the large rooms were clean and comfortable. The nearby shopping mall was also a plus, as we found everything we needed there.

The hotel lacked any atmosphere or character, making the stay quite boring and unmemorable. The lack of a decent restaurant or bar on site was also a downside, and the small windows in the standard rooms made them feel a bit dark and claustrophobic.